Shipping & returns
We ship worldwide from three warehouses — Europe, the USA and the UK. Your order leaves from whichever one is closest to you, so it arrives faster and with fewer customs surprises.
Dispatch
Ordered before 7pm? Your order is shipped the same day. Orders placed after 7pm, or at the weekend, go out on the next working day.
Delivery times
| Region | Estimated delivery |
|---|---|
| Netherlands & Belgium | 1–3 working days |
| Rest of Europe | 2–5 working days |
| United Kingdom | 1–3 working days |
| United States | 2–6 working days |
| Rest of world | 5–12 working days |
Every order is sent with track & trace. You receive the tracking link by email as soon as your parcel leaves the warehouse.
Shipping costs
Shipping is calculated at checkout based on your address. Orders above the free shipping threshold shown at checkout ship free.
Duties and taxes
Because we ship from the warehouse nearest you, most orders arrive without extra charges. Any duties or import taxes that do apply are shown at checkout before you pay.
Returns
Not in love with it? You have 30 days from delivery to send it back for an exchange or a refund. Items must be unworn, undamaged and in their original packaging.
To start a return, reply to your order confirmation or email order@stickybestie.com with your order number. We will send you the return instructions for your warehouse.
Refunds are processed to your original payment method within 5 working days of the parcel arriving back with us.
Something wrong with your order?
Email order@stickybestie.com with your order number and a photo. We will sort it.